Managed IT Services

Tier2Technologies is the leading provider of medical IT in central Georgia. Trust our industry-leading knowledge and experience, backed up with world-class service.
IT support plays a crucial role in the success of your business. Tier2Technologies offers monthly contract IT service plans for all your computer and networking systems.
We routinely work with third party vendors and IT groups to craft complex interwoven network configurations. Let us set up your work-from-home employees to be able to log into your software and answer phone calls. Let us connect you directly to your client and vendor networks. Let us build something for you that gets you where you need to be.
With over 120 combined years of technology experience, we can handle things that would overwhelm any one technician alone regardless of how good they are. There is just too much out there for any one person to know. We have a very open and collaborative environment and approach most troubleshooting collectively. The harder your problem is, the more minds will be working on it. Our favorite problems are the ones someone else couldn’t solve.

What We Do

24/7 Helpdesk

Not all businesses are 9-5, and our on-call technicians are on your side. Good service never stops. You won’t be penalized for asking for help, no matter the day or time. No more waiting a week or more for a call-back on an urgent problem.

Virtual CIO

Allow us to be your Chief Information Officer. Get perspective on how other businesses approach the same issues you encounter. We’ll provide technology roadmaps to help plan and budget for expansions or any other challenges ahead.

Network Setup and Monitoring

Downtime is money lost. We build out complex networks for businesses, linking everything you need internally and externally for secure and reliable communications, and watch over these networks to keep disruptions and downtime to a minimum.

Proactive, Not Just Reactive

Not only will we solve your day-to-day worries, we’ll help you safeguard your business against disasters and cybersecurity threats. We also provide routine maintenance and scans to catch hardware and software failures before they cause problems.

Transparent Pricing

No haggling, no hidden fees, no nickel-and-dime-ing, and no long-term contract requirements. At Tier2Technologies we are committed to fair and transparent pricing. We are always happy to answer any questions about our costs and billing.

Vendor Management

No more passing the buck or pointing fingers. We’ll handle your vendor communications whenever possible, whether it’s copier leases, internet service, or your specialized business software. We make the calls so you don’t have to.

Auditing & Assessment

Know, don’t guess. Our software provides monitoring and reporting for all managed devices, making cybersecurity risk analysis easy so you can stay up-to-date on security and compliance protocols and harness the power of the latest technology.

Customized Hardware

While we’re happy to bring you options from all major distributors, sometimes they don’t have the perfect fit. When factory default isn’t good enough, we’ll build a solution ourselves, from servers, to PCs, to firewalls, and even your phone PBX.

Healthcare Compliance

We know how important HIPAA compliance is to a medical practice. Our techs are well-versed in HIPAA regulations for medical IT infrastructures.

Cloud Services

Our approach to cloud service is customer-driven. If you have a problem, we solve it. We can host your servers on AWS, Azure, or our own datacenter.


“The best decision I have made in 15 years, and you can quote me on that.”
Riverside Ford
“They have kept our IT running smoothly since the start and they feel like a part of our team. They are quick to respond the same day, or even within hours if we have a problem. Once we had a serious problem, and [they] worked through the night to resolve it and make sure we were up and running for business the next morning. I’m confident they can serve any businesses regardless of their size or needs.”
Cooper, Barton & Cooper
“Tier 2 has been so helpful in all of our IT needs. Each member of the team is absolutely excellent 🙂 We can’t thank y’all enough!”
Central Georgia Physicians
“GPAC is one of the largest Independent Physician Accountable Care Organizations in the United States. Not only do we rely on [Tier2Technologies] to keep us running smoothly, but they are also our number 1 recommendation for any of our physician’s looking for IT support.”
Georgia Physicians for Accountable Care
“Alex has a great team working for him. They’re always very prompt and professional. Highly recommend!!”
Jason Orenstein P.C.
“We’ve been in business for over 10 years and have had multiple levels of IT professionals address our needs during that time. [Tier2Technologies] has been the most comprehensive and thorough company we’ve worked with. They bring an unmatched skill level to the IT side of our business and have always been consummate professionals. I can’t recommend them enough. If you want the best in central Georgia you will love Alex and his team.”
Perry Family Practice
“Late Friday afternoon? No problem! They get right on it! Thanks for the support! I highly recommend!”
Middle Georgia Justice
“…the perfect choice for your business’s IT needs. My Company chose them to set up our computers and maintain the servers and hardware for the nearly 5 years since we’ve opened. I have been thrilled with the service given by their company. They are always punctual and conduct themselves professionally. Any IT issues that I’ve had have been addressed promptly as to not disrupt my office schedule at all…”
Advanced Dental Arts